Are my SOLO orthotics under warranty?
They may be under warranty. Here are few general guidelines to help you. We encourage you to contact the prescribing physician if you believe your orthotics may be under warranty.
Our Premier line (our most popular line of orthotics) carries a lifetime guarantee against material defects, breakage and workmanship for our polypropylene, Performance Rx ® or Carboplast ® graphite shells. The top covers are guaranteed against separation due to a defect in material or workmanship for 1 year from the date of manufacture.
Our Profile shells and other SOLO orthotics are guaranteed against defect in material, workmanship and breakage for 6 months from the date of manufacture.