LOGO viSo 3 plus ID3 894x124

Why choose viSo for scanning?

  • It’s free! No monthly fee.
  • HIPAA compliant.
  • Approved for VA use.
  • Eliminate the cost and mess of casting for custom orthotics and braces.
  • Hold your orders for insurance approval.
  • Send your orders directly to SOLO. No mailing delays.
  • No inbound shipping costs.

For the Perfect Scan

  • It is imperative to fully capture the plantar, medial, lateral aspects, the toes and especially the back of the heel.
  • Be sure there are no holes in the scan.
  • Practice. If you need additional assistance, we’d be happy to help.

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Scan With an iPad Pro or iPhone using FaceID Camera

Only the iPad Pro or iPhone Pro models on the list are compatible.
When using an iPhone, an iPad or M1/M2 Mac computer is required to complete order form.*

Scan_vID3_iPad Pro with white scan
Scan_vID3_iPhone_white scan_v2

Tips for a Great Scan with viSo 3 + viSo ID3:

  • It is important to hold the iPad Pro or iPhone vertically, not at an angle, with the front facing camera pointed towards the plantar foot. The start button should be on the top of the screen.
  • If using an iPad Pro, it is highly recommended that you use a case with a hand strap so it can be held with one hand.
  • For custom orthotics, begin about 8-10 inches away from the foot when it turns green. For custom AFOs, begin 14-16″ away from the foot when it turns green.
  • Progress moving the iPad slowly around the foot continuing to point the camera towards the foot and watch the iPad screen.
  • Capture the plantar, medial and lateral contours, and posterior heel allowing the white pixels to fill in completely.

* Although an iPhone can be used to capture the 3D scan, our current order form is designed for larger screens and will not function well on iPhones. Any iPad or a Mac computer with an M1 or M2 chip must be used to complete the order form and submit the order. Please get in touch if you would like more details about this process.

Still scanning with the Structure Sensor camera on an iPad?

Use viSo 2.