SOLO will repair orthotics from other manufacturers.
If your patient has a pair of orthotics that need to be repaired, send them to SOLO. We’ll be happy to repair or refurbish them.
We will repair and/or refurbish SOLO orthotics regardless of who prescribed them.
Even if you haven’t prescribed the orthotics, we’re happy to repair or refurbish them for your patient.
We can use your custom top cover on repairs.
Consider branding your repairs with your custom top covers. What a great way to give orthotics a fresh new look.
Repairs go through a rigorous quality control process.
We make sure repairs meet SOLO’s quality standards.
In a rush? No problem.
We offer 1-day and 3-day, in-house rush service for repairs. Simply mark “rush” on the box and indicate the rush service you prefer on your order. Consider expedited shipping for the fastest door-to-door service.
SOLO makes it easy to have your orthotics repaired or refurbished with options to get it to you in just a few days.
Allison, Thanks for contacting us. We recommend contacting the doctor who prescribed them. S/he can send them back to SOLO and confirm that your current prescription is correct. If you need a new doctor, we’d be happy to help you with that. Call us at 800-765-6522. Good health to you.
Allison, we recommend you contact the physician who prescribed them. If you need s/he is no longer practicing or you’ve moved, we’re happy to provide the name of a doctor in your area. If that doesn’t work, please contact us at cs@sololabs.com. Thanks.
I have been using your orthotics for 10 years now and I love them. I have had several pairs. I work on the railroad and I am very hard on boots and orthotics. I used to go to dr. Rauch in martinsburg wv to get refurbished or new ones but he has recently went out of business. Can I send these directly to you and have refurbished and how much would it cost. Thanks in advance
Five Things You Didn’t Know About Repairs at SOLO.
SOLO will repair orthotics from other manufacturers.
We will repair and/or refurbish SOLO orthotics regardless of who prescribed them.
We can use your custom top cover on repairs.
Repairs go through a rigorous quality control process.
In a rush? No problem.
SOLO makes it easy to have your orthotics repaired or refurbished with options to get it to you in just a few days.
Hi, I have a pair of custom orthotics mad by you and they need to be repaired. The #on the bottom is R206652
Is this something you can do?
Thanks
ReplyAllison, Thanks for contacting us. We recommend contacting the doctor who prescribed them. S/he can send them back to SOLO and confirm that your current prescription is correct. If you need a new doctor, we’d be happy to help you with that. Call us at 800-765-6522. Good health to you.
ReplyAllison, we recommend you contact the physician who prescribed them. If you need s/he is no longer practicing or you’ve moved, we’re happy to provide the name of a doctor in your area. If that doesn’t work, please contact us at cs@sololabs.com. Thanks.
ReplyAllison, Please contact us at 800-765-6522 or cs@sololabs.com and we can assist you with your needs.
ReplyI have been using your orthotics for 10 years now and I love them. I have had several pairs. I work on the railroad and I am very hard on boots and orthotics. I used to go to dr. Rauch in martinsburg wv to get refurbished or new ones but he has recently went out of business. Can I send these directly to you and have refurbished and how much would it cost. Thanks in advance
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