As a manufacturer of custom orthotics, we have a passion for creating high-quality custom orthotics and AFOs. Our customer service reflects our commitment to living our mission to Serve Others, Love Others in everything we do. At SOLO, we answer to a higher calling.
O is for Orthotics
Whether you’re taking a jaunt or a journey, both the Fiat® and the Ferrari® are reliable and dependable to get you there. So what’s the difference? As a manufacturer of custom orthotics, we’re often asked to compare our orthotics to off-the-shelf and library system options.
We asked Jonathan Naugle, Director of Operations, to provide insight on how SOLO Labs manufactures custom orthotics.
Jonathan: Each order is evaluated and custom milled to the exact foot measurements. We do not take measurements and pull a close-fit cast off a shelf. When the cast, scan, or foam box comes into our office, that’s when manufacturing starts. Nothing is made until the order arrives.
Q: How has technology helped you to make a better orthotic?
Jonathan: Our proprietary CAD/CAM software was developed internally, giving us full control of the correction process. This system has allowed us to duplicate plaster work in a much more cost-friendly model.
Q: Each orthotic is handmade to exacting standards. Is that really necessary?
Jonathan: We believe it is. By handcrafting each orthotic, there are limitless possibilities to modify the orthotic to the patient’s needs.
Of course, we have the most common options available to you. But when you get those extremely challenging cases, we can handle those cases with the same ease. While there are faster, less expensive ways to make an orthotic, when performance and fit matters,a truly custom orthotic is the only way to go.
We stand behind everything we make and take pride in having a return rate that is significantly below the industry standards.
What are three things people might not know about custom orthotics by SOLO?
Have questions about SOLO? We’re here to answer them.
© SOLO Labs 2017
Leave a replyI really like the idea that you can look for orthotic services. My sister might like knowing this since she is looking to help her feet. It might be good for her to know that you can get it refurbished.
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